Training for Employees Operating SMS services

The SMS network / The GSM SMS protocol explained
This is a detailed technical guide on how SMS messages are transmitted within mobile networks using the GSM protocol. It explains the key components of the SMS infrastructure, including network entities like MS, SME, and SMSC, and elaborates on the PDU (Protocol Data Unit) format used to encode SMS messages. The article outlines how messages are composed, encoded, transmitted, and stored, using technical parameters like PID, DCS, and VP. It also offers examples of sending and reading messages via modems using AT commands. This guide serves as a resource for those operating or managing SMS services.
The SMS network / The GSM SMS protocol explained

The SMS PDU and SMS Text mode explained
This training guide provides an in-depth introduction to SMS PDU (Protocol Description Unit) mode, a powerful method for sending and receiving SMS messages in binary format. It explains how PDU mode enables greater control over message encoding and structure compared to standard text mode, supporting custom character sets, binary data, and compressed formats. The guide covers technical details of SMS encoding, message structure, and relevant AT commands used to configure and manage SMS transmission via GSM modems. It also includes examples of how to send and interpret messages using PDU mode. Understanding this mode is essential for advanced SMS communication and application development.
The SMS PDU and SMS Text mode explained

SMS Technology Training
This is an introductory course to help you and your staff understand all the basic terms and concepts of SMS technology. You will learn how SMS travels in the mobile network and how you can create your own SMS applications and SMS services. Even if you are familiar with SMS, you will learn about new things that will open new business opportunities and will help you understand the SMS world better.

SMS System Administration Training
This training course provides information on how to operate an SMS system reliably. It starts with installation, product activation, and recommended initial configuration options. Then it gives information about backup, restore and upgrade scenarios. Next it gives very useful insights on how to build a system that will achieve high service levels and great operational reliability. Finally, it points out very important issues related to system security.

SMS Service Providers Training
This training is focused on offering useful information for SMS service providers and for companies operating high performance SMS systems. It suggests best practices for setting up servers, connecting the servers to the mobile network and for working with SMS service providers. It discusses what you need to know if you are in the business of reselling SMS or you provide SMS content services, such as keyword-based services and SMS notification services.

SMS Routing Training
This course offers an insight into how you can get the most out of Ozeki SMS Gateway routing options. It helps you learn how to setup inbound routes, how to setup outbound routes, how to route messages between users and gives you information about advanced routing possibilities. Routing can be used to take full control of your SMS traffic, by understanding how it works you will be able to modify, copy, forward, and direct messages according to your preferences.

SMPP Training
The SMPP protocol is the most widely used method of exchanging SMS traffic over the Internet. If you are working with SMPP, this training course is a must. By attending it, you will learn about the possibilities SMPP offers, for example how an SMPP PDU is formulated, how SMPP links can be setup and how SMPP traffic can be secured. You will also gain further information on important technology insights. This course will help you become an SMPP expert.